“We monitor energy storage systems in real time to anticipate any failure and optimise operations,” said Jorge Cabrera, Business Development Manager at Sungrow Power Supply, during the presentation of the company’s new monitoring centre recently inaugurated in Santiago de Chile.
From the Santiago hub, Sungrow oversees real-time tracking of critical variables in battery energy storage systems (BESS)—including temperature, cell voltage and state of charge. This enables early alerts and the rapid deployment of technical crews in the event of any incident. The service also provides monthly reports with key performance indicators (KPIs) to ensure traceability and operational efficiency.
“This platform allows us to take technical decisions instantly, without relying on external support, which shortens response times and improves operational continuity,” Cabrera said while speaking at the Future Energy Summit Southern Cone. With this infrastructure, the company further consolidates its operational presence in the region, where it already exceeds 5 GW of installed solar PV capacity.
The monitoring centre is complemented by a service facility in Renca, which includes a repair laboratory, a spare-parts warehouse and a technical training area for staff and client companies.
“We design solutions tailored to each project—like a made-to-measure suit—so we can address every need with technical agility,” the executive added.
The strategy targets one of the most sensitive objectives for asset owners: reducing operating expenditure (OPEX). According to Cabrera, local support is decisive. “Our goal is to mitigate operational risks and lower costs through spare-parts availability, continuous updates and certified personnel on site.”
“We professionalise our clients’ teams so they gain autonomy and faster response times,” he noted. The training centre is also designed to reduce dependence on external contractors for routine maintenance.
Sungrow currently operates in more than ten Latin American countries. Its regional logistics footprint includes offices in four key markets, eight warehouses across the Andean region and the Caribbean, and four additional facilities in Brazil. In that market alone, the company already has 15 GW in operation supported by a dedicated technical team.
As part of its expansion, Sungrow is also leading large-scale energy storage projects, with 10 GWh secured across the region. Of this total, 3.1 GWh are already in commercial operation (COD), 3 GWh are under commissioning, and a further 4 GWh are scheduled to come online in the first quarter of 2026.
According to Energía Estratégica, in Colombia Sungrow operates the country’s largest battery system and is deploying 1.4 GW in that market. Overall, the company has accumulated 25 GW of installed solar capacity in Latin America, with 8.5 GW located in Spanish-speaking countries.
“We don’t just deliver technology; we build solutions alongside our clients and support them throughout the entire project lifecycle,” Cabrera concluded, reinforcing Sungrow’s positioning as an integrated provider for renewable energy developers and operators in the region.
